Privacy Policy

1. Introduction

DogMasters ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our training services.

2. Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, and email address when you fill out a contact or booking form.
• Information about your dog, such as breed, age, and behavior details, provided for training purposes.
• Technical data such as IP address, browser type, and device information collected automatically through cookies.
• Communication records, including messages sent via WhatsApp, email, or our contact form.

3. How We Use Your Information

We use the collected information to:

• Respond to inquiries and schedule consultations or training sessions.
• Personalize training programs based on your dog's needs.
• Send updates, appointment reminders, and relevant service information.
• Improve our website, services, and customer experience.
• Comply with legal obligations where required.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers who assist us in operating our website or delivering our services (such as payment processors or messaging platforms), and only to the extent necessary.

5. Cookies

Our website may use cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal data.
• Opt out of receiving marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites and encourage you to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.